Company: Chase Insurance Brokers Ltd.
Job Type: Full-time or Part-time
Pay: Based on experience

About Chase Insurance Brokers Ltd. At Chase Insurance Brokers Ltd., we’re building one of the fastest-growing broker teams in Ontario. Our culture is focused on growth, service excellence, and teamwork. We empower our brokers and support team to succeed through mentorship, training, and strong leadership.

Position Summary

We are seeking a Broker Support Agent / Administrative Associate to provide operational and customer service support to our team of licensed insurance brokers.
This role is ideal for individuals who are organized, proactive, and enjoy working in a fast-paced, professional environment.

Key Responsibilities

• Provide administrative and service support to assigned producers and brokers.
• Maintain excellent relationships with customers, brokers, and insurance company underwriters.
• Handle client inquiries, policy changes, renewals, and endorsements with accuracy and professionalism.
• Ensure all transactions, documentation, and correspondence are processed in a timely and compliant manner.
• Manage customer files using our Broker Management System (BMS).
• Communicate efficiently via phone, email, and insurance portals.
• Liaise with underwriters and insurers to resolve policy or rating issues.
• Support sales activities by preparing quotes and proposals as needed.
• Maintain confidentiality and adhere to company and RIBO standards.
• Assist with portal changes, renewals, reissues, and cancellations.
• Perform other administrative and customer service duties as assigned.

Qualifications

• Post-secondary education (preferred).
• Prior administrative, customer service, or insurance experience an asset.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong communication, multitasking, and problem-solving skills.
• Detail-oriented and organized, with the ability to prioritize tasks.

Why Join Chase Insurance Brokers Ltd.?

• Supportive team environment with career growth opportunities.
• Continuous learning and professional development.
• Competitive compensation structure based on experience.

Languages:
English required. Additional languages (Hindi, Gujarati) considered an asset.

Will revert back within 1-2 week.